Background
We began managing 90 Roslyn Road in 2022.
This legacy building has 14 units, and the board chose us as their management partner after interviewing many property management companies.
Patricia Zacharias, President of the Board, says that “Pillar came out on top” and we were the obvious choice because we are “thorough and knowledgeable–from the street up.”
The board was struggling to find a company who was qualified and capable.
They found that many of the companies they interviewed didn’t have the experience to properly manage a condo. That’s where we came in!
The Problem
The board at 90 Roslyn Road knew that their building needed renovations, but their current management company wasn’t doing anything about it.
That all changed when the board started to work with us.
The Solution
The Condo Corp at 90 Roslyn Road reached out to our maintenance department for an updated look in the front courtyard of the units. We scheduled and began work on the units by repairing minor issues (small cedar siding repairs on columns) and repainting all the areas.
Zacharias says “throughout the entire process, Pillar was clear and transparent. The board always knew exactly what was going on and we trusted Pillar to get the job done, while keeping us informed.”
Upon further inspections of the pillars when up on top it was noticed that there was extreme rot, decay inside of the pillars which could lead to a huge liability. It was then agreed upon through the corporation it was necessary to remove the pillars completely before total collapse.
We didn’t just slap on new paint and call it a day! Our knowledgeable team pays attention to detail, and made recommendations to the board to preserve the building, and properly maintain it for many years to come.
The Results
"The capacity to deliver is critical. Pillar has the managerial logistics to get things done, and the knowledge and expertise to back it up. Kevin Hamm has a can-do attitude. You know he is a real person who delivers, and he is backed by his qualified team. Pillar is honest and transparent, and through this, we knew we were never being exploited. Pillar is a company with trust and ethics.The decision to work with Pillar was easy, and our board couldn't be happier with the results. " - Patricia Zacharias, Condo Board President
